Quality Assurance Consultant (QAC)

 Reports to: Vice President Quality Assurance & Safety

Position Purpose:


The Quality Assurance Consultant (QAC) is responsible for reviewing Brand compliance at the property level regarding quality, cleanliness, safety, security, property condition, staff training, as well as Brand Standards. The QAC instills the Value Place CLEAN & SAFE mantras (Affordable, Clean, Safe, Simple, Flexible) by coaching the property teams in Value Place Best
Practices, and training the staff on the Value Place CLEAN & SAFE program and processes.  The QAC is also expected to proactively contribute program improvement ideas to VPFS and provide solutions to trends found in the field experience.

 
Roles & Responsibilities:

  • Professionally represent Value Place Franchise Services at all times
  • Schedule and conduct Quality Assurance Reviews (QARs), Opening
    Authorization Reviews and follow-up reviews in accordance to VPFS
    standards and expectations
  • Coach and train property teams during the QARs on the Value Place CLEAN & SAFE program and processes
  • Provide field feedback to VPFS in order to continually develop and improve the CLEAN & SAFE program.
  • Coach the Property Manager in creating their CLEAN & SAFE Action Plan
  • Review the QAR results & Action Plan with the Property Manager, Strategic-Partner and/or Property Management Company Transmit assessment reports and photos to the Home Office, Strategic-Partner and/or Property Management Company as outlined by VPFS Brand Standards.
  • Effectively manage individual travel budgets, staying with the
    budget at all times.

Education & Experience:

  • Demonstrated experience in operations or a relevant field of
    work preferred
  • Minimum of three years experience in a corporate or franchise
    environment
  • Higher education preferred

 

Qualifications:

  • Ability and desire to travel 100% of the year
  • Proficient written and verbal communication skills
  • Demonstrated ability to coach or consult others
  • Proficient computer skills including the use of Microsoft
    Office
  • Demonstrated ability to work independently

 

 

Location
Based from your home, need to live close to major airport
Department
Franchise Services
Req. Number
06152013
Income Range
$40-48,000
Position Type
Job Category
Years of Experience
Travel Requirements
Exempt
Professional
5+ yrs, prefer Value Place operations, or 3+ years quality control
100% travel 3-5 days every week