Guest Attendant

We are known as the fastest growing brand in the history of the lodging industry (we opened 140 locations in 36 months). Our concept is a cross between a hotel and an apartment- we only rent rooms by the week. Our product is in high demand by business travelers and those who life’s circumstances cause them to need an extended stay hotel. Most locations have occupancy rates 20-25% greater than competitors.

As the largest economy extended stay lodging franchise in the U.S. we currently operate over 180 hotels in more than 30 states. By December 2016 we have plans to open another 125 locations, with goals to have 1,000 locations nationwide. Our property management company is ranked in the top 20 largest company owned PMCs with locations throughout the U.S.

The Guest Attendant is either a part time or full time position depending on the location. They act as a front desk clerk servicing guests, answering the phone, guest check-in & check-out , greeting visitors, and vendors. Typically they work a 5 or 6 day work week from around 10 AM to 6 or 7 PM, depending upon location. They also work Saturday from 10 AM-2 PM. Their job duties are varied:

Guest Attendants need to be sales minded persons who enjoy meeting and greeting potential guests. Most visitors to our property know little about the Value Place concept of extended stay hotels. Guest Attendants give tours, make phone calls to local businesses, host open houses and perform other direct marketing activities under the direction of the Property Manager. They need to be outgoing, friendly, people who like to "sell."

Guest Attendants also perform various guest services, taking and posting payments, answering the phone, responding to guest service requests, making keys, etc.

 

Location
Any Location in USA
Department
Operations
Req. Number
012510
Income Range
$7.50-$10.00
Position Type
Job Category
Years of Experience
Travel Requirements
Non-Exempt
Service
2-5, must have computer and prior cash register skills
None